1. IntroductionLast updated: 6th Jan 2026Welcome to Briah Dynamics. These Terms of Service (“Terms”) govern your use of our website, AI-powered chatbots, messaging systems, and automation services.By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.2. Scope of ServicesBriah Dynamics provides automation consulting, chatbot configuration, messaging workflows, and related support services for businesses.Our services are intended to assist with operational efficiency, communication, and process automation. We do not provide legal, financial, or regulatory advice unless explicitly agreed in writing.3. Client ResponsibilitiesYou agree to:Provide accurate and lawful information required for service deliveryEnsure you have a lawful basis to process any personal data submitted to our systemsRemain responsible for all end-user communications, decisions, and compliance obligationsBriah Dynamics acts only on your documented instructions.4. Data Protection & GDPR RolesFor the purposes of UK GDPR:You (the client) act as the Data ControllerBriah Dynamics acts as the Data ProcessorWe process personal data solely to deliver our services and strictly in accordance with your instructions and our Privacy Policy.5. Intellectual PropertyUnless otherwise agreed in writing:All methodologies, workflows, automation logic, chatbot structures, designs, branding elements, and documentation created by Briah Dynamics remain our intellectual property.You may not copy, resell, sublicense, reverse-engineer, or redistribute our systems without written permission.6. Service AvailabilityWe aim to provide reliable services but do not guarantee uninterrupted availability.Temporary downtime may occur due to maintenance, updates, hosting providers, or third-party platform dependencies (e.g. WhatsApp, cloud infrastructure).7. Fees & Commercial TermsFees, engagement scope, and payment terms are agreed separately prior to service delivery.Failure to pay agreed fees may result in suspension or termination of services.8. No Guarantee of OutcomesWhile our services are designed to improve operational efficiency and business processes, Briah Dynamics does not guarantee specific financial results, revenue recovery, lead conversion, or performance outcomes.Results depend on factors including client implementation, data quality, industry conditions, and external systems.9. Limitation of LiabilityTo the maximum extent permitted by law:Briah Dynamics shall not be liable for indirect, incidental, or consequential lossesOur total liability shall not exceed the fees paid for the affected service during the preceding three monthsNothing in these Terms limits liability for fraud or statutory obligations that cannot be excluded.10. TerminationEither party may terminate services in accordance with agreed commercial terms or upon material breach of these Terms.Upon termination, data handling will follow our Privacy Policy and any agreed data processing instructions.11. Changes to These TermsWe may update these Terms periodically. Continued use of our services constitutes acceptance of the revised Terms.12. ContactFor questions regarding these Terms, contact:
[email protected]

Briah Dynamics – Privacy PolicyLast updated: 6th Jan 20261. IntroductionThis Privacy Policy explains how we collect, use, store, and protect personal data.2. Our Role Under UK GDPRBriah Dynamics acts as a Data Controller in relation to personal data collected through this website, including enquiry forms, demo requests, and website analytics.When providing automation, chatbot, and messaging services to clients, Briah Dynamics acts as a Data Processor, and our clients act as Data Controllers.In such cases, we process personal data solely on documented client instructions and do not use client data for our own purposes.3. Personal Data We CollectWe may collect:Contact information: name, business email, phone number, WhatsApp number (when voluntarily submitted)Enquiry data: information provided via forms or demo requestsWebsite analytics: anonymised data such as page visits, device type, and referral sourcesWe do not intentionally collect special category data unless required and instructed by a client.4. How We Use Personal DataWe use personal data to:Respond to enquiries and demo requestsConfigure, support, and maintain automation systemsCommunicate service-related updatesImprove service quality and reliabilityWe do not sell personal data.5. Data Sharing & Sub-ProcessorsWe may use trusted third-party providers (e.g. hosting, email, messaging platforms) to process data on our behalf.All sub-processors are subject to contractual data protection obligations.6. Data Storage & RetentionPersonal data is stored and processed within the United Kingdom and/or European Economic Area (EEA) where possible.Personal data is retained only for as long as necessary for the purposes outlined in this Privacy Policy or as instructed by our clients acting as Data Controllers.Clients may request deletion or export of their personal data at any time by contacting [email protected]7. Data Processing LocationWhere third-party platforms or messaging services are used that may process personal data outside the UK/EEA, Briah Dynamics ensures appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses or equivalent legal protections.8. Security MeasuresWe implement appropriate technical and organisational safeguards, including access controls and encryption where applicable.However, no online system can be guaranteed to be completely secure.9. Your Data Protection RightsUnder UK GDPR, you have the right to:Access your personal dataRequest correction or deletionObject to or restrict processingRequest data portabilityRequests can be made by contacting [email protected]